How can customer returns actually be used to your advantage? Tune in today to find out! Minute Markers: :50- How to find customer return info 2:30- Look at the info to address customer complaints 3:30- When should you pull inventory? 3:57- How address bad customer...
Today, Ezra Firestone is back chatting with Jeff all about his tips for building a strong team, what he thinks is next for e-commerce, and more. We can’t get enough of Ezra’s wisdom and we’re so grateful for all the resources he’s created for...
Sometimes selling can feel like you are only focused on moving product. But customers aren’t just interested in the product. They want to feel like they are seen, heard, and contributing to something bigger. Today we are talking about how you can show gratitude...
Today’s guest is Jon Tucker, from the live chat company Help Flow. HelpFlow.com provides 24/7 live chat teams to 100+ eCommerce stores to drive more sales and conversions (i.e. their agents can chat with your visitors 24/7). In the interview, Jon will share...
